Found with equipment rather than by opening walls, and on a tank house, checked in the right order so you are not paying to hunt for a leak that is not there.
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A water bill that has climbed with no change in habits is the classic leak symptom, and in most of Sydney that is exactly what it turns out to be. Out here there is a step that comes before it.
Most houses on these estates have a rainwater tank plumbed to the toilets, the laundry cold tap and the outdoor taps, with an automatic changeover so those fixtures keep working when the tank runs dry. That changeover is a mechanical device and it can stick.
If it sticks on mains, nothing goes wrong. Every fixture works. There is no noise, no warning light and no wet patch. You simply stop using the tank and start paying for the water that is sitting in it, and the only evidence is the bill.
So the order matters. Testing the changeover takes ten minutes. Leak detection takes an afternoon and costs accordingly. Doing them the other way round is how people end up paying for a search that was never going to find anything.


Shut the supply off before anything else, then ring. We will stay on the line while you find it.
Every fixture works. No noise, no light, no wet patch.
The only symptom is a bill that has climbed for no reason.
Ten minutes against an afternoon, on a house that probably has a tank.
It is the cheapest question in the whole diagnosis.
A pump running with nothing calling for water is losing pressure somewhere.
Replacing the pump treats the symptom rather than the cause.
Which is precisely why they can run for years without anyone noticing.
A tank emptying faster than the weather explains is the tell.
Everything off, and a smallest dial that creeps means water is genuinely leaving.
Still dial with a high bill points straight back at the changeover.
Fixed price agreed before anything starts. These are indicative 2026 ranges.
Water stopped and the situation stabilised, at any hour.
The first thing worth doing when a bill has climbed on a tank house.
Acoustic, pressure and thermal, with nothing opened to find it.
Depending on the pipe, the material and how it has to be reached.
What it turned out to be, where, and what we did about it.

Does the house have one, and is it connected to the toilets. On a jumped bill that is where the visit starts.

Ten minutes that decides whether we are looking for a leak at all.

Acoustic listening, pressure testing and thermal imaging until it is a point rather than an area.

What it was, where it was, and what it took, at the figure agreed before we started.
Shut it off at the meter and ring. A licensed plumber can be heading toward you while you are still on the call.
Call 1300 381 569
It can be, and on a house with a rainwater tank it very often is not. If the automatic changeover has stuck on mains, every fixture in the house works perfectly and you simply pay for water sitting in a tank outside. There is no noise, no fault light and nothing to notice, which is exactly why it runs for months.
Quickly. We test the changeover and watch what the tank actually does, and we check the meter with everything closed. Ten minutes settles which of the two conversations we are having, and it is a good deal cheaper than starting with leak detection and working backwards.
Then it is a leak, and we go looking properly. Acoustic listening, pressure testing and thermal imaging, chosen to suit what is leaking and where it runs. Nothing gets opened to find it.
Shut the water off at the meter before anything else, then ring. How much a burst costs is very largely decided by how long the supply stayed on.
Yes, and it presents differently. A tank that empties faster than the weather explains, or a pump that runs when nothing is calling for water, both point at the tank side. Neither shows on a water bill, which is why they get missed for years.
It can. A pump that cycles repeatedly with no demand usually means it is losing pressure somewhere, and that is a leak on the tank side rather than a faulty pump. Replacing the pump in that situation is money spent on the symptom.
Testing a tank changeover and pump is $150 to $300. Locating a concealed leak is $250 to $600. A burst repair is $300 to $900. Emergency isolation and make-safe is $200 to $450.
Tell us whether the house has a tank, and what the meter does with everything off. Those two answers decide the order we work in.
Cheap test first, proper detection second, and one opening in the right place.
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